Cancellation policy
Stopping Balance Pro, at any time.
How to cancel
You can cancel Balance Pro at any time from Settings → Manage subscription.
What happens next
Cancelling stops future charges straight away. Pro stays active until the end of the period you've already paid for, then your account moves to the free plan.
Your data and subscriptions
Your subscriptions and data are kept. Free features stay available.
Returning to Pro
You can resubscribe at any time.
Need help?
Need help? Visit our Support page or email us directly at support@balanceapp.co.za:
Last updated: 1 November 2026
Balance — Simple. Honest. Fair.